NDIS providers lose hours every fortnight matching remittance advices from dozens of plan managers, each in its own layout, against open invoices in Xero, line by line. RemitClear is built for NDIS remittance reconciliation, on Xero or QuickBooks Online, with tested 100% match rates on MyIntegra, Plan Partners and NDIA formats.
Trusted by NDIS providers and finance teams across Xero and QuickBooks Online
The Problem
If you run an NDIS business, you already know this. Each participant's plan manager pays you separately, and every plan manager sends its remittance advice in its own layout: one a PDF, another a spreadsheet, another the advice typed into the email itself. Each line references a different participant, a different invoice, a different amount, and the larger payment runs, along with NDIA payments for agency-managed participants, can reach 200+ invoices in a single document.
Matching those lines against open invoices in Xero is slow, manual, and error-prone. Most providers either do it themselves, line by line, PDF open on one screen, Xero on the other, or pay a bookkeeper thousands of dollars a month to do it for them.
The typical workflow looks like this: open the plan manager's email (or download the remittance from the NDIA portal), open it alongside Xero, find each invoice number, confirm the amount, allocate the payment, move to the next line. For a remittance with 200 invoices, that process can take hours. Multiply that by every plan manager your participants use, each on its own payment cycle, and you are looking at a significant chunk of your admin week, every week.
This is time that NDIS providers, many of whom are clinicians, not accountants, cannot afford to lose.
The Solution
Upload your remittance PDF (or forward it by email) and RemitClear extracts every line item using OCR, matches each one against your open Xero invoices, and posts the payment directly into Xero, with the original remittance document attached for your audit trail.
How it works for NDIS providers:
Remittances from MyIntegra, Plan Partners, every other plan manager your participants use, and the NDIA direct. Drop it into RemitClear or forward the email, both work.
RemitClear reads every line of the remittance, invoice numbers, participant references, amounts, and matches them against your open Xero invoices. No manual cross-referencing.
Matched invoices are presented for review. Approve and RemitClear posts the batch payment directly into Xero, with the source PDF attached as an audit document.
The whole process takes seconds, even on a run of several hundred participant lines. Fortnightly payment cycles that used to consume a day of admin are handled before your first coffee.
Proof
NDIS providers run their plan manager and NDIA remittances through RemitClear every fortnight. Match rates on the formats we have tested:
100% match rate on tested samples
100% match rate on tested samples
100% match rate on tested samples
Every format above was run on real plan manager and NDIA remittances against live Xero data, during onboarding with NDIS providers.
Your participants spread across dozens of plan managers, each with its own layout and payment cycle, plus the NDIA direct for anyone agency-managed. RemitClear reads every layout as it arrives, with no per-payer template to build or maintain, and reconciles them all in one workspace against one ledger.
A single plan manager or NDIA payment run can contain hundreds of participant line items. RemitClear processes the full document in one pass. Where the remittance exceeds Xero's 200-invoice batch payment limit, RemitClear splits it into sequential batches automatically (batch 1 of 3, batch 2 of 3, and so on).
A rejected or cancelled claim often comes back on a later remittance as a negative line, net against that day's payment. RemitClear surfaces those adjustment lines for review instead of misallocating them, so you can credit or reverse the original invoice and still balance the bank line.
Plan managers and the NDIA routinely pay less or more than invoiced, or settle one invoice across several remittances. RemitClear allocates partial and split payments against the right invoice and flags the remaining balance, rather than forcing a full match or silently misposting.
Plan managers append prefixes and suffixes to invoice numbers, and participant claim IDs repeat across remittances. RemitClear matches on the core invoice reference, in PDF or CSV, so added characters and duplicate IDs do not cause mismatches.
High-confidence matches post automatically. Only the exceptions, unmatched lines, odd amounts, reversals, come back for review. Your team spends its time on the remittances that genuinely need a human, not the ones that do not.
Two deeper write-ups go further on the hardest cases: why mega-batch remittances break Xero reconciliation once they pass 200 invoices, and the full mechanics of processing NDIS remittances in Xero, from claim lines to reversals.
"We're an NDIS-registered provider and we get paid by hundreds of different plan managers, every one of them with their own remittance format. I was doing the matching by hand myself before handing it to our bookkeeper, and it was the worst job in the month. We connected RemitClear to QuickBooks in July. Since then it's handled just over 1,500 remittances for us, more than a million dollars of payments, across 526 different payers. We didn't build a template or a rule for a single one of them. They arrive in the inbox, get read, matched against our open invoices and posted, and almost none of it needs a person."
Daniel Lamb
General Manager, SureSafe
"RemitClear has taken the manual work out of matching our NDIS and Aged care remittances in Xero. It's reconciled nearly 2,000 invoices for us across ~$400k of payments with almost no intervention, and Jacob has been quick to help whenever we've needed it."
Jo Sakr
One Hope Home Care
"Before using RemitClear, our reconciliation process as a registered NDIS provider was highly manual and time-intensive. We were spending hours reviewing remittances, cross-checking line items, and identifying discrepancies, particularly with larger remittances. Since implementing RemitClear, what previously took hours is now completed in around 5-10 minutes, even at high volumes. The automation has reduced manual handling, improved accuracy, and given us far greater confidence in our financial reconciliation. Jacob has also been highly responsive, consistently refining and improving the platform to ensure a strong user experience."
Nicholas Kakoliris
CEO, Allora Options
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Customer story
Between connecting RemitClear to QuickBooks in July and early September 2026, SureSafe processed just over 1,500 remittances from 526 payers. The team didn't build a template or rule for any of them. Remittances arrive by email, get matched to open invoices and post to QuickBooks, leaving the bookkeeper to check the handful with a discrepancy.
Read the SureSafe storyThe ROI
A typical NDIS provider paying a bookkeeper for remittance reconciliation spends A$4,000-5,000 per month on that task alone. One RemitClear customer processing A$600,000-700,000 in monthly NDIS remittances replaced that manual workflow entirely, saving over A$4,000 per month from day one.
Even at lower volumes, the time saving is immediate. If you or your staff spend 4+ hours per week on remittance matching, RemitClear pays for itself in the first week.
Who It Is For
RemitClear is purpose-built for NDIS businesses that:
Get paid by plan managers such as MyIntegra and Plan Partners, and by the NDIA for agency-managed participants
Use Xero or QuickBooks Online as their accounting system
Process hundreds of plan manager and NDIA claim lines a month
Want to stop paying for manual reconciliation or stop doing it themselves
This includes NDIS plan managers, positive behaviour support providers, allied health practices, gardening and home maintenance providers, home care providers, and any other NDIS-registered business that invoices through Xero or QuickBooks Online.
We'll use your email to arrange your demo. Privacy Policy
From remittance to posted
RemitClear reads each invoice line on a remittance advice, matches it to the open invoice in Xero or QuickBooks Online, and posts the payment once you approve it.
Remittance advice
Open invoices
FAQ
RemitClear reads each plan manager's remittance advice in whatever layout it arrives, with no per-payer template to set up, so a participant who moves to a new plan manager needs no change on your side. Formats tested so far, including MyIntegra and Plan Partners, have achieved 100% match rates. If you'd like to check yours, send us a sample remittance and we will test it before your demo, usually same day.
Yes. Remittances for agency-managed participants, paid by the NDIA directly, run through the same workspace as your plan manager remittances, and RemitClear has achieved a 100% match rate on tested NDIA samples. It reads PDF, Word, Excel, CSV and TSV formats, plus plain email bodies, extracts invoice numbers and amounts, and matches them against your open Xero invoices automatically.
Yes. RemitClear regularly processes remittances with 200+ line items. Xero has a 200-invoice limit per batch payment, so RemitClear automatically splits large remittances into multiple batches (e.g. batch 1 of 3, batch 2 of 3) and posts them sequentially. The full remittance PDF is attached to each batch for audit purposes.
Plan managers often append prefixes or suffixes to invoice numbers that do not appear on the original Xero invoice. RemitClear matches on the core invoice reference automatically, so added characters, prefixes, or suffixes do not cause mismatches.
Claims the NDIA rejects or cancels often reappear on a later remittance as negative adjustment lines, net against that day's payment. RemitClear surfaces those lines for review rather than silently misallocating them, so you can raise a credit note or reverse the earlier allocation and still balance the bank line.
Yes. Plan managers and the NDIA regularly pay less than the claimed amount, or settle a single invoice across several remittances. RemitClear allocates partial and split payments against the correct invoice and flags the outstanding balance, instead of forcing a full match.
Yes. Many providers route plan manager and NDIA payments through a clearing or holding account in Xero before allocating them to participant invoices. RemitClear posts each matched payment to the Xero bank or clearing account you nominate in settings, so that account clears down as invoices are allocated.
On their own stated scope, no. The Cyber Clearance Requirements are a condition of accessing the NDIA API Gateway, and the Cyber Security Requirements govern identifiable NDIA data. RemitClear connects to Xero or QuickBooks Online rather than to any NDIA system, and the information it works with comes from your own accounting ledger. The framework that does apply to a provider's business software is the NDIS Practice Standards, Information Management, which is written to be technology and location neutral. We publish an applicability note and a data handling overview for your auditor on request.
RemitClear holds accounts-receivable information: invoice numbers, amounts, dates, references and the contact name on the invoice, plus the remittance documents you upload or forward. It holds no NDIS plans, claims, clinical or case-management records. A remittance is retained as you sent it, so where a document lists participant names, those names sit in the stored file. The database, file storage and backups are held on AWS infrastructure in Ireland (EU), encrypted at rest and in transit, with document extraction running on an AI provider under terms that do not permit your content to train general-purpose models. Our Security page sets out each sub-processor, its purpose and its location.
Most NDIS providers are set up and processing live remittances within 30 minutes. You connect your Xero account (OAuth, RemitClear never sees your Xero password), configure your invoice settings, and upload your first remittance. One customer had 25 remittances processed within 30 minutes of their onboarding call.
Pricing reflects the volume of remittances and invoice lines RemitClear processes for you, and the number of Xero organisations you run. Advices from dozens of plan managers every week are far more matching than a handful a month, and your quote accounts for that. Book a 30-minute demo and we will walk through your specific setup and quote based on your actual workflow. There is a 30-day money-back guarantee on all plans, no lock-in.
Related Solutions
Forward plan manager and NDIA remittance emails for hands-free extraction and matching.
Remittance reconciliation for aged care, home care and clinical providers beyond NDIS.
Reconcile plan manager and NDIA remittances across multiple Xero organisations from one account.
The core engine: any remittance format read, matched to open Xero invoices, and posted in seconds.
Further Reading
The four plan manager layouts, altered invoice numbers, short payments the plan caused, and how to work a day's emails by payer.
How NDIS payments work, what is on an NDIA remittance, and where the reconciliation pain comes from.
For gardening, cleaning and home maintenance businesses paid by Support at Home providers in many small remittances.
Why mega-batch remittances break Xero reconciliation, and the four realistic ways to handle the cap.
A step-by-step walkthrough of reconciling a multi-invoice remittance, and where it breaks at scale.
See NDIS remittances matched and posted to Xero in a 30-minute demo. We can use examples, or one of yours if you'd like.
Or email sales@remitclear.com with a sample, if you'd like.
Get Started
We can use example remittances, or yours if you'd like.
